Privacy Policy

Effective Date: 07/03/2025

This Privacy Policy explains how SHOP ATLUS (operated by Crescent Marketing, "we," "us," or "our") collects, uses, shares, and processes your personal data when you use our website, www.shop-atlus.com (the "Website"), and our services (the "Services"). By interacting with the Website or using our Services, you agree to this Privacy Policy.

Scope of This Policy

This policy applies to all interactions with us through our Website and Services, including when you browse, purchase items, sign up for newsletters, or engage in customer support. It does not apply to third-party websites or services linked to our site. For those, we recommend reviewing their privacy practices directly.

Information We Collect

We collect information from you directly, from the devices you use to interact with our Website, and from third parties to provide and improve our services.

Information You Provide

You may provide the following types of information:

  • Contact Information: Name, email address, phone number, shipping address.
  • Communication Content: Any information provided through emails, chats, or other communications.
  • Other Information: Any additional information submitted via forms or customer service.

Information We Collect Automatically

We, along with service providers and partners, may automatically collect information:

  • Device Information: IP address, device identifiers, browser details, and operating system.
  • Analytics Information: Data regarding your use of our Website, interactions with emails, and engagement with our online properties.
  • Diagnostic Information: Logs related to web traffic, performance data, and crash logs.
  • Business Records: Purchase history and records related to products or services you have ordered.

How We Use Your Information

We may use the information we collect for the following purposes:

  • Service Functionality: To process your orders, deliver products, handle customer support, and manage account information.
  • Service Improvement: To enhance our offerings, develop new products, analyze user behavior, and improve our services.
  • Security: To safeguard our Website and services, prevent fraud, and detect suspicious activity.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests (such as subpoenas or court orders).

How We Share Your Information

We may share your information with the following parties:

  • Crescent Marketing Affiliates: As part of our business operations, we may share information within our organization.
  • Service Providers: We engage trusted vendors to perform specific services for us, such as order fulfillment, payment processing and website hosting. These vendors are contractually obligated to only use the data for the purposes we specify.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Compliance and Protection: We may disclose information if required by law or to protect our rights, property, or the safety of our customers and employees.

Security

We implement physical, technical, and organizational safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices Regarding Your Information

As a user, you have the following rights regarding your personal information:

  • Account Updates: You can update or correct your personal information by visiting your account page on our Website.
  • Right to Delete: You can request the deletion of your personal information (subject to certain exceptions).
  • Cookie Management: You can disable cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of the Website.
  • Do Not Track: Some browsers may transmit a “Do Not Track” signal. We do not currently respond to such signals but will continue to protect your data in accordance with this Privacy Policy.

California Privacy Rights

If you're a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).

  • Right to Know: You can request details about the personal information we collect about you, including categories, sources, and purposes.
  • Right to Delete: You can request the deletion of your personal information (subject to certain exceptions).
  • Right to Opt-Out: You can opt out of the sale of your personal information, although SHOP ATLUS does not currently sell personal data.
  • Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations, resolve disputes, and enforce agreements.

International Data Transfers

Your personal information may be processed in jurisdictions outside your home country, including the United States. By using our Website and Services, you consent to the transfer of your information to these locations.